Refund and Returns Policy

7 Days of Return Policy

At The Karat Store, we prioritize your satisfaction. If you are not completely satisfied with your purchase, you may return or exchange it within 7 days, no questions asked. Please take note of the following:

• Return Process: You are responsible for initiating and managing the return shipment. Ensure that the item is securely packaged and returned to us within the 7-day window.
• Purity Check: Upon receipt, each returned item undergoes a thorough jewelry and karat meter test to confirm its purity.
• Refund Processing: Once the item passes our purity check, we will process your refund within 3-4 working days.

Cancellation of Orders

If you change your mind, you can cancel your order within 3 days of purchase. Please submit a cancellation request, and our team will expedite the refund process.

Refund Process

After your return is verified and approved, we will issue a refund to the original payment method used during purchase. Please note, it may take an additional 4-5 business days for the refund to appear in your account, subject to your bank’s processing times.

Contact Us

For any questions or additional assistance regarding our return and refund policy, please reach out to our customer support team. We are dedicated to ensuring your complete satisfaction and are here to help in any way possible.

Contact Us: contact@thekaratstore.us

Thank you for choosing The Karat Store for your jewelry needs. We are committed to delivering exceptional service throughout your shopping journey.